Terms and Conditions of Sale

Effective Date: September 8, 2026

1. Introduction

Welcome to the Terms and Conditions of Sale for Boomba Lift LLC ("Boomba Lift"). These terms govern your purchase of goods from our website, boombalift.com. By placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with your purchase.

2. Definitions

For the purpose of these Terms and Conditions:

• "Company" refers to Boomba Lift LLC.
• "Customer" refers to any person or entity purchasing goods from Boomba Lift.
• "Goods" refers to the products offered for sale on the Company's website.
• "Website" refers to boombalift.com.

3. Orders

All orders placed on the Website are subject to acceptance by the Company. The Company reserves the right to refuse or cancel any order at any time, whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, the Company will issue a credit to your credit card account in the amount of the charge.

4. Pricing

All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include shipping and handling charges, applicable sales taxes, and other fees unless stated otherwise. The Company strives to provide accurate pricing information, but errors may occur. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error, the Company reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price.

5. Payment Terms

Payment for goods must be made by credit card or other methods as indicated on the Website. The Company will not process orders until payment is received in full. The Customer agrees to provide accurate payment information and represents and warrants that they have the legal right to use the payment method chosen.

6. Delivery

The Company will deliver goods within the United States. Delivery times are estimated to be 5 to 9 business days from the date of order confirmation, but are not guaranteed. The Company is not liable for any delays in delivery beyond its control. Risk of loss and title for goods pass to the Customer upon delivery to the carrier.

7. Returns and Refunds

The Company accepts returns of goods within 14 days of delivery. To initiate a return, the Customer must contact the Company at help@thesupport.io. Refunds will be issued to the original payment method within a reasonable period after the Company receives the returned goods. Returned goods must be in their original condition and packaging. The Company reserves the right to refuse returns that do not comply with these conditions.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; or (c) any content obtained from the Website.

9. Force Majeure

The Company shall not be liable for any failure to perform its obligations under these Terms and Conditions if such failure results from circumstances beyond the Company's reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, or governmental restrictions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms and Conditions.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration conducted in Chicago, Illinois, under the rules of the American Arbitration Association. The Customer and the Company agree to waive their right to a trial by jury and to participate in any class action suits.

12. Customer Obligations

Customers agree to comply with all applicable laws and regulations when using the Website and purchasing goods. Customers must provide accurate and complete information during the purchase process and update such information as necessary. Customers are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

13. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Boomba Lift LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. Customers may not use the Website's content for any commercial purpose without the Company's prior written consent.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact the Company at help@thesupport.io or +1 773-847-5238, or write to us at 96832 Village Green Alley, Chicago, Illinois, 60636, United States.

15. Miscellaneous

If any provision of these Terms and Conditions is deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. The Company's failure to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of such right or provision.